Overview
This website is operated by The Frizz Knits (“we,” “us,” “our”).
By visiting or purchasing from our shop, you agree to these Terms of Service. Please read them carefully before you make any purchases.
Orders & Payment
- All prices are listed in USD unless otherwise stated.
- Payments are processed securely through Shopify and its partners; The Frizz Knits never stores full card information.
- Custom or commissioned items require payment before production begins.
- We reserve the right to cancel or refuse any order suspected of fraud, misuse, or policy violation.
Shipping
Shipping timelines, rates, and international options are detailed in our Shipping Policy.
Exchanges & Store Credit
Because all items are handmade, The Frizz Knits offers exchanges or store credit within the time frame listed in our Exchange Policy. Refunds are not available.
Please reach out before sending any item back so we can confirm eligibility and next steps.
Intellectual Property
All designs, photography, branding, and written content on this website are the property of Sierra White / The Frizz Knits unless otherwise credited.
Reuse, reproduction, or redistribution without written permission is strictly prohibited.
Liability
We stand by the quality of our work, but The Frizz Knits cannot be held liable for damages resulting from misuse, third-party shipping delays, or events beyond our control.
Our total liability is limited to the amount paid for your order.
Governing Law
These terms are governed by the laws of the Commonwealth of Indiana, United States.
Updates
We may update these terms from time to time. The latest version will always be posted on this page.
Significant updates may be announced via our newsletter or social channels.